On this blog, I've made it a habit to discuss those companies that have gone the extra mile in producing a quality product and/or support that product above and beyond with exceptional customer service.
VeloInk is definitely one of these companies.
My experience with VeloInk started way back in December with a quick question on designing a custom label using my coaching company logo as well as my name because 1) it's "pro" to have your name on the top tube (yeah, right…) and 2) there's no better free advertising than plaster your logo onto the bike and then thrash people with it. My initial inquiry was quickly dealt with by Chris, who became my contact throughout the process. Unfortunately, the holidays and various work commitments kept putting the decals on the back burner, but every time I emailed Chris to kickstart the process, he was eager to work with me.
Those of you who are regular readers know that I'm pretty particular about details, and Chris compliments this perfectly: his attention to every detail of my (extremely small, in hindsight) order gave me the "warm and fuzzy" feeling we so often search for when dealing with vendors. I honestly felt that Chris really cared about each and every facet of my order, and I've heard the same from everyone else that I've dealt with.
The quality of the decals I ordered was top notch, the price was fantastic and the service was second to none.
I'd highly recommend Chris and VeloInk to anyone looking to personalize their machine with their name or company logo.
